Why Online Reviews Are So Important For Roofing Businesses
The best way to get new customers for any business is to increase the number of positive reviews that are available for potential customers to see. When it comes to roofing, 51 percent of all of the individuals who were looking for some type of service to repair or replace their roof searched online. Out of all of those individuals, 84 percent of them trust the reviews that they see on sites such as Yelp or Google.
With so many people using reviews to find roofing businesses, it only makes sense to take advantage of having reviews online to help benefit your business. That being said, you want to get authentic reviews from your existing clientele, and the best way to do that is to ask for them at the right time. If you ask customers for a review when the service that you provided for them is fresh in their mind, they will most likely be willing to give you a positive review, especially if they liked the service that you provided.
If you do receive a negative review, there are steps that you can take to help, and if your potential clients see that you are willing to work with your customers who are unhappy, they will be more willing to work with you for their roofing needs. Whether the reviews that you receive are positive or negative, you want to acknowledge the comment, thank them for their input, and address any issues that they may have had with your services.
- Designer:Broadly Online Reviews
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