Discover, Promote, and Share InfographicsAn open community to connect Designers, Brands and Media

Sign Up for Free

By signing up you are agreeing with’s Terms of Use and Privacy Policy.

Member's Login

Select a Tag type and click on the image below:
Link icon
Text icon
Click and Draw to create a linked area:
Area icon
Call center vs contact center

Call Center vs Contact Center. What’s the difference?

Historically many businesses, specifically telecommunications companies and service businesses, have used call centers. Most people can identify that call centers manage calls. Less known are contact centers. Which of the two would be most beneficial to your business? How do they compare in function and in purpose? We will examine some of the reasons that a company would use one or the other, or even both.


Read More